About Us

Story about our company

About us image

Trueson is a Services company, specialised in CRM, BI and Data


Our main goal is to help our customers be more competitive, by offering
high-value services in the most effective way, allowing our customers to focus on their core business and key competences.


We help you  manage efficient commercial operations, increase user satisfaction, improve adoption, and optimise returns on investments.
We contribute to your Commercial Excellence by designing, implementing, configuring and supporting (Multichannel) CRM systems, in a way that makes sense and adds value.

We listen to your needs and develop pragmatic and easy-to-maintain solutions that leverage best practices. We value professionalism, quality and proactive customer engagement, and are setup to service customers timely and effectively.

We are proud to be Salesforce and Veeva Services Partner, and support leading (life sciences) companies such as Takeda, Lilly, Teva and Abbvie.

Company Intro
Mission
Vision
Core values
Trueson was founded by Son Truong in January 2015, together with a few like-minded professionals. The team has proven practical experiences from several key projects in CRM and Data Management, especially in the pharmaceutical industry.

The Netherlands was chosen as lead country for the European hub and future expanded scope of business, supported by a Vietnam based hub managed by our technical partner DMT.
Trueson primary aim is to help customers become more competitive, by providing high-end and high-value CRM and Data Management services in the most effective way. This way our customers can focus on their core businesses and competences.

Trueson is committed to delivering the added value that customers need for flexible services, with a guaranteed quality, at a fair price. Trueson is committed to servicing its customers as valuable and reliable business partners, by listening to their specific needs and requirements, and developing optimal solutions for these. Trueson staff is efficient, proactive and motivated, who will transfer skills, and share hands-on experiences and best practices with customers during the consulting process.
Trueson strives to be a true and devoted business partner with every company, in all industries, by providing services for Data Management, Data Services, Project Management and specific data related assignments. With appropriate skills, best practices and hands-on experiences in all branches, Trueson wants to provide the best solutions and optimal synergy for managing CRM data flows, project management and data services for our customers.
Trueson insists on professionalism, quality of delivery and customer engagement in every activity provided to its customers. Our business model is to establish and develop competence centres in conveniently located countries, to serve customers timely and effectively.
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Our Team

Consultants
CRM & Data Specialists
Management
Remy Witte

Remy Witte

Compliance & Security Officer

John Servaes

John Servaes

Project Manager, BI Consultant

Jean-Claude Scheffmann

Jean-Claude Scheffmann

Senior Consultant

Laurent Ollivier

Laurent Ollivier

Senior CRM & DMOS Compliancy Consultant

Frederick Rouvière

Frederick Rouvière

Senior Consultant, Architect

Paul de Groot

Paul de Groot

Senior CRM & BI Consultant

Nicole Gusdorff

Nicole Gusdorff

International Program Manager

Cassandra Detz

Cassandra Detz

CRM & Business Specialist

Robin Groeneveld

Robin Groeneveld

CRM & Data Specialist

Joyce Den Oude

Joyce Den Oude

CRM & Data Specialist

Ellen Taal

Ellen Taal

CRM & Data Specialist

Marjolein Tol

Marjolein Tol

Office Manager

Michelle van Dam

Michelle van Dam

Commercial Account Executive

Simon de Koning

Simon de Koning

CFO/COO

Son Truong

Son Truong

Founder & CEO

Our Skills

6 languages supported:
English, French, German, Dutch, Italian, Vietnamese
16 certifications on Veeva, Salesforce, Siebel, MI:
Veeva CRM Administrator, Veeva Multichannel Administrator,
Salesforce Administrator, Salesforce Advanced, Salesforce App Cloud
Siebel Consultant, Siebel Open UI, MI
Some of our Capabilities:
Consulting, Development, Implementation,
Systems Integration, Process automation,
Functional and Technical Design, App development
(Sr) Project Management, (Sr) Business Analyses,
CRM Management, CRM Administration,
Data Management, End User Support,
Training, Documentation,
Change Management, Leadership Management
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